Digitization empowers knowledge-intensive business services (KIBS)

Professional services – as providers of knowledge-intensive and consulting services – are part of a growing industry.

Specific to this segment is the strong focus of its experts on their specialist tasks.

And this is where digitization can make the decisive difference.

Challenges for professional service provider

Particularly in professional services, it is essential to keep the high administrative workload to a minimum.

This is the only way the experts can focus on their core competencies: knowledge and consulting.

To get there, providers need digitized and thus automated processes for managing customers, projects, billing, invoicing and accounting.

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Technologization of the real estate sector

In the real estate industry – real estate services – areas of work are becoming increasingly digitalized.

The use of new technologies (property technologies) is automating traditional areas of the industry or offering the opportunity to offer new products and services.

The digital transformation is seen as a guarantee for the future of traditional real estate services, as the automation of key processes minimizes administrative costs and the core business can be expanded and optimized with the resources gained.

Office & Facility Management

Office and facility management is a specialized market within the area of property technologies, which has developed into a strong, independent industry over the past decades.

The industry’s portfolio now includes not only facility maintenance, property cleaning and asset management, but also a wide range of other services around buildings, homes and offices. They include, for example, security services, coffee deliveries or indoor plant rentals.

Managing intelligent facility technologies will soon become a key area of this industry.

Automated billing & invoicing

PropTechs must reduce administrative costs as much as possible in order to fully exploit the opportunities offered by these core areas.

The way to success is to automate time-consuming processes such as invoicing, dunning and accounting.

The direct integration of data collection systems with highly specialized billing solutions is particularly recommended in the area of intelligent building technologies.

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Business model of the future

Software as a Service (SaaS) is a growing industry and one of the major business sectors of the future.

SaaS, as an area of cloud computing, is a distribution model through which you offer software as a service.

To a large extent, the success of this business model depends on the level of administrative effort and therefore on the ability to automate it.

Special challenges for SaaS

Software as a Service providers face these challenges, among others, in billing for their services:

• Automatic generation of a large number of outgoing invoices
• Mapping complex business models and flexibility in customization
• Billing recurring licenses, one-time products and services as well as consumption-based data
• Support for multiple payment methods
• Tax-compliant invoicing worldwide

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